Terms / Conditions / Shipping
Terms, Conditions & Shipping
Thank you for shopping with Fetish Underwear. We appreciate your business and are committed to providing a secure, enjoyable shopping experience. Please review the following information regarding purchases, shipping, privacy, and use of our website.
Your Privacy
Your privacy is one of our highest priorities.
When you shop with Fetish Underwear:
- We never send unsolicited mail.
- We never sell, rent, or share your personal information.
- All orders are shipped in discreet, plain packaging.
- Your privacy and confidentiality are always respected.
You can shop with confidence knowing your personal information is handled securely and responsibly.
United States Shipping
We proudly ship throughout the United States using the United States Postal Service (USPS).
Order Processing
Most orders are processed within three business days.
Occasionally, processing may take 10–14 business days depending on inventory availability and order volume.
Shipping Costs
Shipping charges are calculated automatically during checkout based on:
- Package weight
- Package dimensions
- Delivery destination
You'll always see your shipping cost before completing your purchase.
Tracking Information
Once your order ships, you'll receive a tracking number by email.
Please allow up to 24 hours for USPS tracking information to begin updating.
Delivery Times
Delivery estimates are provided by USPS and are not guaranteed.
Fetish Underwear is not responsible for delays caused by:
- Weather
- Postal service interruptions
- Holidays
- Peak shipping periods
- Incorrect shipping addresses
Lost, Delayed, or Damaged Packages
Once your package has been accepted by USPS, delivery is handled by the carrier.
If your package is:
- Lost
- Delayed
- Marked as delivered but not received
- Damaged during transit
please contact USPS directly using your tracking number.
When applicable, USPS claims may be filed through their claims process.
International Shipping
We proudly ship to customers around the world.
Please note:
- International delivery times vary by country.
- Some international shipping services may offer limited or no tracking.
- Customs inspections may delay delivery.
Import Duties & Taxes
International orders may be subject to:
- VAT
- Customs duties
- Import taxes
- Brokerage or collection fees
These charges are determined by your country's customs agency and are the responsibility of the customer.
Refused Shipments
If an international package is refused because customs fees or taxes are not paid, and the package is returned to us, we'll issue a refund for the merchandise less:
- Original shipping charges
- A 10% restocking fee
Trademarks
The names Fetish Underwear and FetishUnderwear.com, along with our logos, graphics, and branding elements, are the property of Fetish Underwear and may not be used without written permission.
Copyright
All content on FetishUnderwear.com—including text, graphics, photographs, logos, product descriptions, images, videos, digital downloads, and software—is protected under United States and international copyright laws.
Content may not be copied, reproduced, distributed, or used without prior written permission from Fetish Underwear or the respective copyright owner.
Accounts found engaging in unauthorized use of copyrighted material may be suspended or terminated.
Our Commitment
At Fetish Underwear, we're committed to providing:
- Premium products from trusted brands
- Fast, reliable shipping
- Outstanding customer service
- Secure online shopping
- Respect for every customer's privacy
- A welcoming and inclusive shopping experience
Thank you for choosing Fetish Underwear.
We appreciate your trust and look forward to serving you.